Innovation at Swiss Business Solutions AG — Research, Development and Emerging Technologies

Few organizations strike the perfect balance between Explore and Exploit, those that do are seen as ambidextrous organizations, having managed to embed an innovation system that can work with the operation system of today, whereas in most cases the business as usual processes influence as a corporate immune system, and these simply reject the competing innovation operating system.

We can help you with this challenge by having our specialists guide this transition and create core innovation capabilities.

SBS Role & GPO – IT Operations redefined

Every organisation knows the scene. A password expires minutes before a client call. A new hire arrives on Monday with no account, no mailbox, no access. Someone working from home cannot reach the network. A departed employee still holds the keys weeks later. And the fix? It waits — in a ticket queue, bound to office hours, bounced between a sprawl of consoles and a handful of overworked administrators.

And the arithmetic is unforgiving. Industry research attributes 20 to 50% of all IT help-desk tickets to password issues alone (Gartner), at roughly CHF 90–120 of fully-loaded effort per single reset at Swiss labour cost (the international Forrester benchmark sits near USD 70). Add joiner, mover and leaver provisioning, lock-outs and access requests — the highest-volume, most repetitive work in IT — and they tie up your most expensive resource: support engineers at CHF 65–85k a year for 1st level, well past CHF 110k for 2nd and 3rd level, plus CHF 1,000-plus per day for external specialists or an outsourced 1st-level hotline. Run the numbers: a five-person service desk at roughly CHF 80k each is about CHF 400k a year in payroll alone, and a large share of it goes to exactly this repetitive identity-and-access work. That is before the hidden cost: every employee who cannot log in, start work or reach the network is paid to wait, and every stalled client-facing task is revenue at risk.

SBS Role & GPO turns those hours into minutes. It is a secure, mobile-first operations platform that lets your IT and support engineers — and the HR-driven joiner, mover and leaver processes they serve — handle the daily reality of identity and access from anywhere, on any device, in seconds — through an interface so clean it needs no training. Onboarding, offboarding, role and policy changes, password renewals, secure remote-access provisioning, infrastructure and incident tasks: resolved the moment they arise, not when the queue finally clears.

Why it is different:

• Location-independent & always-on — secure access over VPN from iOS, Android and Windows (Linux on request). Your service desk is wherever your engineer happens to be — now with a fully German, English and French interface, so distributed, multilingual teams work in their own language.
• Security-first by design — VPN-gated with no public attack surface, cryptographically signed access profiles and full auditability. Swiss-engineered to enterprise standard, with your data resident in Switzerland — Swiss cloud or fully on-premise — and the first password for a new hire arrives through a secure one-time link, opened once and then gone, never left in clear text in an inbox or chat.
• Maximally open — a clean REST API as the integration spine: northbound to your ITSM, HR/HRIS and SIEM systems, southbound to Active Directory today and Entra ID, LDAP, Google Workspace, Okta or custom backends tomorrow.
• HR-to-IT in minutes — joiners, movers and leavers flow straight from the people who know to the systems that act, consistently and without an administrator bottleneck.
• Proven, and tailored to you — a hardened, generic core that our senior engineers adapt to your environment in a focused Requirements Assessment. It is the very platform SBS runs its own identity and access operations on, every day — you buy a base proven in production, not a blank-page project.

The result: those high-frequency tasks stop scaling with your headcount. When routine identity-and-access work collapses from hours to minutes, you free a large part of that recurring spend — for a mid-sized organisation typically a five- to six-figure saving every year, several times the price of the product, with payback measured in months rather than years. We put the number on the table in the Requirements Assessment — your cost today vs. your cost with SBS Role & GPO — so the business case is proven before you commit. Markedly lower operating cost, faster incident response and shorter, less painful downtime — measurable within the first weeks. Built for SMEs through to large enterprises that refuse to let office hours dictate how fast IT can move.

Time-to-value: weeks, not months — Requirements Assessment, standard deployment, customer-specific tailoring, go-live and a care plan with clear deliverables. Let us free your IT operations from the queue and the clock — faster, safer, and available wherever your people are.

And it is no prototype — available on the Apple App Store across Switzerland, the entire EU, the United Kingdom and Canada, built to EU Digital Services Act standard. A real, shipping product.

See our iOS client in action — tap Start Demo to explore it hands-on, no login required:

SBS eGOSE – e-Government redefined

Ideas won’t keep. Something must be done about them.

SBS eGOSE provides Simplicity, Security and Efficiency in the utilisation, with minimized expenditures and low costs, at any time, that is our claim. It allows legal and natural persons to do eGovernment radically differently.

We do Things different – Simplicity, Security and Efficiency, at Low Costs, at Any Time.

HyperSonic – Electric Vehicle Charging redefined

Ideas won’t keep. Something must be done about them.

Our Automotive Charging System it’s not a progressive improvement over previous technologies; our product breaks the normal paradigms of Electric Vehicle Charging Systems. It allows our customers to do Electric Vehicle Charging radically differently.

SBS e-ID — Swiss e-ID Integration

The Swiss e-ID launches in 2026 — a state-issued, free-of-charge digital identity credential in your smartphone. It fundamentally changes how individuals and organisations prove their digital identity: cryptographically verifiable, without selfie matching, without data exfiltration, without deepfake exposure. The swiyu Trust Infrastructure operated by the Swiss Confederation is open, decentralised and open source — raising identity to a new level of reliability. Four actors carry the ecosystem: holder, verifier, issuer, registry.

For businesses this means: Login, KYC, age-gates, B2B onboarding and eGov applications will be reinvented within the next 24 months. Early adopters gain trust and efficiency; those who wait pay more later and operate under time pressure.

What Swiss Business Solutions AG contributes — we make Swiss SMEs and mid-market companies genuinely e-ID-ready, not just conceptually:

• Strategy & readiness — use-case prioritisation, risk assessment, architecture review by senior consultants with hands-on experience in identity, banking and eGov.
• Standards-compliant integration — OID4VP, SD-JWT VC, DID:WEBVH and Token Status List exactly per swiyu Swiss Profile; registered verifier DID, Trust Registry compliance.
• Pre-built connectors — for Microsoft 365 / Entra ID, WordPress, Bexio, Abacus, SAP B1 and more — including hardening, privacy-by-design logging and compliance.
• Fixed-price packages — Briefing, Readiness Audit, PoC Sprint, Go-Live, Care Plan. Clear deliverables instead of consulting hours.
• Swiss hosting & data residency — verifier service in Swiss cloud or on-premise, FINMA- and DSG-compliant.

Time-to-value: 4 to 12 weeks to a production use case. You are e-ID-ready before the market wakes up — with a reliable partner for updates on new OID4VP drafts and swiyu releases.